Return Policy
At Trnd, your satisfaction is our priority. If you’re not completely happy with your purchase, we’ve made returning items easy and hassle-free.
Eligibility for Returns:
- You have 30 days from the date of delivery to initiate a return.
- Items must be unworn, unwashed, and in their original condition with all tags attached.
- Unfortunately, we cannot accept returns on sale items or gift cards.
How to Return an Item:
- Request a Return: Contact us at [email protected] to receive a return authorization.
- Package Your Item: Securely pack the item in its original packaging.
- Include Documentation: Add your order number and a brief note about the reason for your return.
Return Shipping Costs:
- Return shipping is at the customer’s expense unless the item is defective or an error occurred with your order.
- We recommend using a trackable shipping method to ensure your return arrives safely.
Refund Process:
Once we receive your returned item, we’ll process your refund within 5-7 business days. Refunds will be issued to your original payment method.
Exchanges:
For exchanges, please return the unwanted item and place a new order for the desired item.
Thank you for shopping with Trnd! If you have any questions about our return policy, feel free to reach out to us. We’re here to help!